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Employee Assistance Program (EAP)

What is EAP?

Creighton is proud to offer an Employee Assistance Program (EAP) for faculty, staff and their household members.  The EAP is a no cost, confidential service administered by Magellan Healthcare, Inc. Whether you are just beginning your career, you have been working for several years, or you are nearing retirement, we recognize that you have changing needs at work and at home, and you could benefit from a comprehensive program designed to assist you with a variety of services including:

EAP provides professional counseling, information, and referral services to faculty, staff and their families. The program offers confidential consultation on a wide variety of personal, family and/or work-related problems that may contribute to high levels of stress and interfere with health and work performance.

Two Ways to Use EAP

All employees, dependents and household members are eligible to participate in the Employee Assistance Program. 

  1. Access their website at https://member.magellanhealthcare.com/. Here you'll find tips on everything from parenting to weight loss and depression. These services are free to you, as an employee, and are available 24 hours a day, 7 days a week. 
  2. Call EAP at 800.424.4831. As an employee, you are eligible to receive up to 8 consultations per issue, per year. If the issue requires more than 8 consultations, EAP will refer you to the health plan and/or community for further assistance. If a referral is made to a private counselor or community agency, the individual is responsible through health insurance or personal resources for payment to the counselor or agency for all services rendered. Your dependents (spouses and children who qualify as a dependent status) may also use this benefit.
     

Better help virtual therapy

Creighton’s EAP partner, Magellan Healthcare, provides confidential virtual therapy via BetterHelp, at no cost to you. Virtual therapy, also known as counseling, is available for the entire family—individuals, couples and teens (with parental consent and in accordance with applicable law and clinical appropriateness). You and your household members are eligible for up to 8 pre-paid counseling sessions per issue, per year.

Choose from one of four modalities: text messaging exchange over a week, live phone session, live video session or live chat session. You can also toggle between modalities while in therapy. For example, you can choose to chat with a therapist online one week and schedule a video session the next week. Register online or by phone to get started.

After a member has maxed out their BetterHelp sessions a 30% discount is offered. Once sessions are exhausted, if there is a new issue, member must contact Magellan to obtain a new referral and be allotted a new bank of 8 sessions

Learn more about virtual therapy through BetterHelp.

 

LifeMart Employee discount program

Bank big savings on major brands and everyday needs with LifeMart ®! Life is expensive. Fortunately, you have access to LifeMart, an online discount center and mobile app. LifeMart makes everyday life a little more affordable—and a lot more fun—with both national and local discounts from brands you know and love. Whether you’re planning a major purchase like a car, home or vacation, or just want to save on day-to-day essentials, LifeMart is your lifeline.

  • Access real savings on real life needs
  • Car buying and services
  • Child and elder care
  • Clothing, flowers and gifts
  • Financial and legal products
  • Fitness centers and nutrition plans
  • Furniture, appliances and electronics
  • Theme park and movie tickets
  • Travel, hotels and car rentals

Why spend more when you don’t have to? Make shopping LifeMart a regular part of your money-saving routine and save on the items you want most! With the LifeMart app, you can access discounts anywhere, anytime.

To get started, visit https://lm.lifemart.com/group/lifemart/home. Or, contact your Employee Assistance Program at 1-800-424-4831 (TTY 711) or visit Member.MagellanHealthcare.com. 

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Magellan Events

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Magellan newsletter and materials

December-EAP

Magellan publishes a monthly newsletter called Momentum, highlighting their current campaigns, themes, and upcoming webinars and events. View the most recent issue of Magellan's Momentum Newsletter: 

Magellan Healthcare also provides the following materials each month, to support their current campaigns and themes: 

October: Self-Care Calendar (English) 
October: Self-Care Calendar (Spanish)

October: Seasonal Affective Disorder (English)
October: Seasonal Affective Disorder (Spanish)

October: Six Tips for Seasonal Affective Disorder (English)
October: Six Tips for Season Affective Disorder (Spanish)

November: National Caregivers Month (English)
November: National Caregivers Month (Spanish) 

Managing Stress and Anxiety During Election Season 

work-life services for employees

Work-Life is available 24/7 to provide support and tools to help make your resolutions a reality. Access Work-Life for information on:

  • Local nutrition, wellness and fitness resources
  • Financial resources and professionals
  • Skill and career advancement tools
  • Information on travel planning
  • Home improvement professionals

Getting help online is easy! From webinars, live talks and audio to articles and downloadable guides, Work-Life provides insights and information to help you start your year strong. Call your program or go online to get started!