Registration Errors & Overrides

Registration Errors & Override Instructions

Registration Errors Explained

List of Errors/Explanations

Override Instructions For Undergraduates*

*All other students contact your Dean's Office or Academic Coach for assistance.

Compose an email with the subject "Override Request."

  1. Copy/paste the Email Template below into the body of the email.
  2. Add your responses for each line.
  3. In the "To" line, enter the contact email address from the appropriate Contact List below.
    • If a form link is provided on the contact list, fill out that form instead of sending an email.
  4. Send your email.


My Name:
My College (specify Arts & Sciences, Business, or Nursing):
My Classification (specify FR, SO, JR or SR):
Term (specify Fall, Winter, Spring, or Summer):
Override Requested (exact error message you received):
*Course Subject(s), Number(s), Section(s) (e.g. Art 105 A):

*If request involves a time conflict, provide course information for both/all courses involved.


Error/Override Type

Who to Contact

Test Score
Class Restriction
Field of Study Restriction
Degree Restriction

The Department that hosts the course (Department Contact List).

Time Conflict

Instructors of both courses, Departments that host the courses.  (Department Contact List).

Closed Course

Department closed course override contact (Contact List).

Maximum Hours

Your Dean's Office (Dean's Office Contact List).

Instructor Consent

The Instructor*.

*Instructor email addresses are available on the Outlook Address Book, the course information on the class schedule, or AMI.

What Happens Next?

  • If the request is approved, the Contact will respond in one of two ways:
    • Enter an override code in the database that will allow you to register yourself; OR
    • Forward the override permission to the Registrar's Office for processing.
  • Watch your email! Whether your request is approved or denied, you will receive a message noting the decision and any steps you need to take.
  • NOTE: The Registrar's Office will not accept approval emails forwarded by students.  The person who approves your request must notify directly.

Override Information for Instructors

  1. Familiarize yourself with your department's protocols for override approval.
    • Some departments have Override Contacts who process overrides. They will provide instructions regarding override processing.
    • The Registrar's Office will provide assistance for departments that do not have an Override Contact.
  2. Determine whether to approve or deny the request.
    • If denied, reply directly to the student.
  3. If the request is approved:
    • If your department processes online overrides, forward the student's email with a statement of your permission to that contact.
    • If your department does not process overrides, forward the student's email with a statement of your permission to
    • The Registrar's Office will not accept permission emails forwarded to us by students.  You must email your permission directly to us.
  4. The Department Override Contact or Registrar's Office will process the override and notify the student.


Need Additional Assistance?

Registrar's Office staff are available to assist with registration questions. Contact us at 402-280-2702, or